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How to send a Modmail to the mods of a subreddit

Why Modmail?

Sometimes you might need to contact the moderators of a subreddit; perhaps you have a question about the community, what you are allowed to post, or why your post was removed. This guide shows you how to do that.

All communication with mods relating to their subreddits should be done via modmail. Please do not private message or chat request moderators.

Modmail is the preferred method of contact because:

  • It is designed for communication regarding a subreddit and its moderation; it allows all mods with mail access to see the conversation and includes some moderation tools.

  • Moderators may also have their private messages or chat turned off.

Remember:

  • Never message when angry - for example, if you feel your post was removed incorrectly (if you receive a removal reason, there may be a link to modmail included).

  • Replies to you will show up in chat.

  • The mod's interface is not like chat. Please do not send multiple modmails like you might send chat messages. Take your time and try to say everything you need to in one message.

How to send a message to moderators of a subreddit

Step 1 - Finding the button!

On desktop/computer:

On desktop or desktop mode in your mobile browser, the modmail button can be found at the bottom of the subreddit’s sidebar on the right, in the moderator list widget (the button is now above the mod usernames, not below as pictured, but you get the idea).

r/LearnToReddit - How to send a Modmail to the mods of a subreddit

In old reddit (aka legacy, or classic) the button is at the top of the moderators list box.

r/LearnToReddit - Image showing the Message the Mods button in Old Reddit (this may look different depending on the community's design)
Image showing the Message the Mods button in Old Reddit (this may look different depending on the community's design)

In app:

In the official app:

* When viewing the community, tap the menu button top right (looks like three dots) and choose message the moderators.

OR

* When viewing the community, tap to view the community info (button under the banner, will be the community name with a >, or 'more info'. Scroll down to see the mod list and tap message the moderators.

If you use an app not made by Reddit, they should have some sidebar or information button, or menu with an option to modmail too.

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Step 2 - Create and send your message

Once you've pressed the button, fill out the title and message body and press send.

Here's what the message screens look like for each platform:

Desktop

(It looks a bit different now; The from and to fields should be self-populated, subject has changed to title. Reddit updated the interface.)

r/LearnToReddit - How to send a Modmail to the mods of a subreddit

Old reddit

(From and to will be self-populated)

r/LearnToReddit - How to send a Modmail to the mods of a subreddit

Official app

r/LearnToReddit - How to send a Modmail to the mods of a subreddit

Hit send when you're ready, and you're done!

Try it out - send us some mail, and we'll let you know how you did :)

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Tips:

  • Always follow the Reddit's rules, they apply to modmail too.

  • Try to be as clear and concise as you can to save mods time - they are all volunteers.

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