Overview

Use the product analytics charts to visualize users’ journeys from end-to-end to discover the different ways users navigate your application. You can extract the data to identify frictions in the user journey, measure the success of UI changes and inform your application design decisions.

Deciding which chart to use

Funnel

Funnel charts help you understand the end-to-end conversion of a single essential workflow. You can view details in the side panel to understand why conversation rates are what they are. For example, you can determine if there was there a performance issue that caused user drop-off. Are customers experiencing an error that occurred in a recent release? Watch a Session Replay of a user who converted or dropped off to see exactly what happened.

Journey Paths

Journey Paths diagrams let you see the most common paths users take between selected events, including view and action events, for both converted and dropped users.

Pathways

Pathways diagrams allow you to visualize all user journeys across your application to identify the most important contributions to a flow.

Retention

Retention charts visualize how often users successfully return to a page or to an action. This measure offers insight into overall user satisfaction with your application.

Analytics

Analytics let you explore how your product is being used. You can analyze sessions, events, and user profiles, then break down, compare, and visualize the data in a variety of chart types.

Further reading

Additional helpful documentation, links, and articles:

Product AnalyticsDOCUMENTATION