Quest Mod
Discussion
The real reason: I missed the Oculus to Meta account migration deadline. I use a separate email for gaming stuff and didn't check that email or play any games during the migration timeline. I haven't had time to play until a few weeks ago, when I tried to play and discovered my account was deleted.
What's not fine is everything after:
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They deleted the account June 23, 2025, which was 13 days after charging me for my active Meta Quest+ subscription on June 10.
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Support then told me it was deleted for "45 days of inactivity." I was a paying subscriber. You can't be inactive and billed monthly at the same time.
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Another agent said I never verified that i'm not a kid, I'm an adult.
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They said there's "no record" my account ever existed. I have all 27 purchase receipts, issued by Meta.
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Six agents, each contradicting the last, ending in "we can't help you."
$610 in games, gone. Not because I did anything wrong, but because I missed one migration deadline and their support would rather lie than fix it.
"Buy" doesn't mean buy. You don't own digital content from Meta.
Don't buy digital from Meta. Or anyone else. But especially Meta
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