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r/techsupport


Is my device capable of connecting via ethernet cable?
Is my device capable of connecting via ethernet cable?
Open | Windows

I have being trying to connect my laptop (Lenovo Yoga Slim 7, Windows 11) through an ethernet cable with no success. The device doesn't come with an integrated ethernet port so I have tried 2 different usb-to-ethernet adapters with no luck. From Lenovo, they suggested it might not be capable of doing so, but I could try getting third-party tools to try it.

Here is what appears in my network adapters:
OpenVPN Data Channel Offload / OpenVPN Data Channel Offload #2 / Realtek 8922AE WiFi 7 PCI-E NIC / WAN Miniport (IKEv2) / WAN Miniport (IP) / WAN Miniport (IPv6) /WAN Miniport (L2TP) / WAN Miniport (Network Monitor) / WAN Miniport (PPPOE) / WAN Miniport (PPTP) 7 / WAN Miniport (SSTP) / WireGuard Tunnel / WireGuard Tunnel 8 / WireGuard Tunnel #2

Do you have any suggestions to try and see if it can be achieved?

Edit: Sorry, missed giving exact details on my model:

Yoga Slim 7 14AKP10, Windows 11 Home, AMD rYZEN ai 7350, Integrated GPU


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Choosing "Restart" is not the same as "Shut down" and then switch on again?
Choosing "Restart" is not the same as "Shut down" and then switch on again?
Solved

Win 11

We got a message from IT that recent problems some of us were having were due to updates not being applied.

The solution seems to be to not shut down the computer at the end of a work day but to choose restart - which they say is not the same as shutting down and switching back on again the next morning.

That seems rather strange to me and if that is indeed the case... is there a way to change this?

Thanks for many great answers.

I need to clarify: The company I work for is very small. For IT we're practically a one man side project of an employee who works at a biggish IT-Support and only took us on because he's a bud of the husband of my boss - so not really a professional IT-Support. When the guy is on vacation it happens that no one from that IT-Support can help us because they don't know the admin passwords.


Need help with my Sony X900H TV and Netflix/PC conflict
Need help with my Sony X900H TV and Netflix/PC conflict
Open | Hardware

Hey everyone,

So I have this weird problem which is driving me nuts. I have my gaming PC plugged into HDMI 4 (for 120fps, HDMI 3 is home theatre), and whenever it is turned on, the TVs native Netflix app splits into 3 segments, with the content displayed in the top half of the screen, and the lower half of the screen evenly split into two blank squares. This doesn't happen with any other streaming apps, just Netflix, and only when the PC is on. I've always had a PC connected to my TV and it's never been a problem until this last one I built. Any ideas on what may be causing it? Some weird HDCP thing maybe? Any help would be greatly appreciated, Sony customer service got me nowhere.

(And yes I know I could just use Netflix on my PC but I would still like to solve this)

Thanks!

Edit: Just adding this has persisted through multiple firmware updates and resets of the tv/app.