Telstra had a nation-wide network outage last week that affected emergency services.
The outage has been pinned on an obsolete Symmetricom SyncServer S300 node, which manages time on the network but resets its 10-bit week counter to zero every 1024 weeks (just under 20 years) in a common and well understood GPS rollover bug that caused the device to reset to 2006.
The SyncServer S300 was discontinued in 2016...
This might not be an appropriate place to ask, but I’m just lost.
Husband has been on a vent for a month, and is not doing well. He’s been basically in a coma the whole time, so I can’t ask him anything. As far as I can tell didn’t have map or documentation for our home systems. I couldn’t even figure out where the router was, because he set up a fancy networking closet, all I could identify was the modem. We’re moving to a new house, and I don’t want to lose all the footage of our house cameras because those were the last months we had as a family. I’m scared to unplug anything, because I don’t want to break stuff.
Is there a specific type of professional I can hire that would be able to help me move his systems to our new house, and teach me how to manage things “on the back end” as he says? Would I be asking around for a system administrator like him, or is this something an IT company locally might be able to navigate with me?
Edit: thank you so much to everyone for your kind words and advice. I’m coordinating with a commenter who is local to see where I should start. Sorry for being slow to comment, bouncing between daycare pickup/drop off, moving things to our new house, spending time in the hospital, and recovering from a sinus infection of my own 🫠 I want a nap
Edit 2 (7/2/26): I got through to two of his old buddies, and they’re going to try to swing by tomorrow to check things out. He’s also not done fighting yet, it’s close but I’m asking for one last Hail Mary medication after finding a case study with a slightly similar case to his. Fingers crossed, I cant imagine life without my own personal nerd and our daughter is missing him.
Just got pulled into a new project; setting up a new "AI" ITSM SaaS platform. Looks really cool and has a lot of neat features from the short time I've spent with it.
However right off the bat I'm told to go ahead and give the platform read/write access to AD, Entra, Intune, MS365, and just about any other Microsoft platform we leverage. Oh and this company is barely 3 years old.
What could possibly go wrong?
